Privacy Policy
Last updated: 20 April 2025
HimHerbs P&S Co‑operative Industrial Society Ltd. (“Himalayan Amrit,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. By using this website, you agree to the practices described below.
1. Information We Collect & Why
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Contact and Order Details: Name, phone number, e‑mail, and shipping/billing address.
Purpose: To process and deliver your order, send confirmations, and provide customer support.
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Payment Details: Processed securely through our payment gateway; we do not store your full card or UPI information.
Purpose: To complete your purchase safely.
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Usage Data and Cookies: IP address, browser type, pages visited, and small text cookies.
Purpose: To improve site performance, remember preferences, and detect fraud.
Note: You can disable non‑essential cookies in your browser settings.
2. How We Use Your Data
- Fulfil and track orders
- Respond to queries or complaints
- Improve our products, services, and website
- Send order updates and, if you opt‑in, occasional promotions (you can unsubscribe anytime)
3. Data Security
- SSL‑encrypted checkout, secure servers, and role‑based access controls
- Payment processing is PCI‑DSS compliant; we store only secure transaction tokens
- While we use strong safeguards, no online transmission is 100% secure—please protect your passwords and OTPs
4. Third‑Party Sharing
We do not sell your data. We share only what is necessary with:
- Payment processors – to authorise transactions
- Courier partners – to deliver orders
- Analytics providers – to analyse site traffic (aggregated, non‑identifiable data)
All partners are contractually bound to use data solely for the agreed purpose.
5. Your Rights
You may request to access, correct, delete, or withdraw consent for your personal data at any time.
Email:
info@himherbs.com (verification required).
6. Minors
Our products are general‑wellness items and may be purchased by individuals under 18. However, we encourage minors to do so with parental or guardian guidance and do not knowingly collect additional personal data beyond that required to fulfil an order.
7. Retention
We keep order records for the period required by Indian tax and accounting laws (currently up to 8 years). Non‑transaction data is held only as long as necessary for the purposes above.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the site constitutes acceptance of the updated policy.
9. Contact Us
Data Protection Officer
HimHerbs P&S Co‑operative Industrial Society Ltd.
Raja‑Ka‑Bagh, Nurpur, Kangra District, Himachal Pradesh – 176201
Email:
info@himherbs.com | Phone: +91‑73478‑73488
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
